DidiSupport
Didi — Remember Less. Live More.
Didi is currently in closed testing on Google Play. Here's how to get help, whether you're already using the app or evaluating it.
In the app
The fastest way to reach us is from inside Didi: open Profile → Help and send a message — it goes straight to our team along with basic app/device info that helps us diagnose the issue faster.
Account and billing
For sign-in problems, subscription/billing questions, or deleting your account, see Privacy and Delete Account, or contact us directly below.
Technical issues
If anything in the app or on this website isn't working as expected, let us know — including what you were trying to do and what happened instead.
Contact
We read every message and typically respond within 24 hours.