Delete Your Account

Didi — Remember Less. Live More.

Last updated: September 2, 2026

This page explains how to permanently delete your Didi account (developed and operated by the Didi team, package name com.getdidi.app) — both from within the app and, if you no longer have the app installed, by request — and exactly which data is deleted immediately versus what's kept, and why.

Option 1: In the app (recommended)

Open Didi and go to Profile → Privacy & Security → Delete My Account, confirm once, then confirm again. This deletes your account immediately — there's no waiting for a response from us.

If you currently own a household (you created it and haven't transferred ownership), Didi asks you to transfer ownership to another member or delete that household first — this protects the other people in it from being left without an owner. This is the only thing that can pause deletion; once it's resolved, deleting your account removes your membership from every household you belong to, then deletes your profile and your sign-in credentials.

Option 2: By request (no app installed)

If you no longer have the app installed, email legal@usedidi.com from the email address associated with your account and ask us to delete it. This is a real, monitored inbox — we verify the request and process it manually; we don't yet offer an automated self-service web form for this, so an email is the genuine working method today.

Delete specific data without deleting your account

You don't have to delete your whole account to remove data. From within the app you can permanently delete any individual Memory (Memory → ⋯ → Delete), or leave a household you belong to (which removes your membership and profile information from that household) — both take effect immediately and don't require deleting your account.

What gets deleted immediately

• Your account profile — first name, last name, email, and birthday if you added one
• Your sign-in credentials — your password, or your Google/Apple sign-in link
• Your membership in every household you belong to (removed before your account itself is deleted)
• Any individual Memory or household you separately choose to delete

What's kept, and why

• Shared household history. If you belonged to a household with other members, the Memories you added and the completion/activity history you're credited for are not deleted along with your account — that data is shared with, and often still needed by, the other people in that household. It's kept for as long as the household itself exists, shown only under the name you used at the time (it is not linked back to your account or contact details once your account is gone).
• Subscription/purchase records. If you ever subscribed to Didi Premium, your purchase and billing history is held by Google Play Billing, the Apple App Store, and our subscription-management provider, RevenueCat — not by Didi directly. Deleting your Didi account unlinks your purchase history from your Didi identity, but doesn't delete it from those platforms; they retain it under their own financial/legal record-keeping obligations, independent of Didi.
• Anonymous crash and usage diagnostics. Released versions of Didi send crash reports and basic usage events to Firebase Crashlytics and Firebase Analytics. Our code never includes your name, email, or Memory content in this data, so once your account is deleted there's nothing in it that identifies you. It's retained on Google's standard schedule for those products, not indefinitely by Didi.

Questions

See our Privacy Policy for more on what we collect and why, or contact legal@usedidi.com.